Purchase Help

Only five steps are needed to purchase in Store, you need say nothing with Sales. Just register and log in, choose what you want, add to the cart, edit payment and shipping information, finish an order. Yes, the procedure is so simple! This way can eliminate the effect of Time Difference, and make your shopping so easy!

5. Finish

How to Request a Tracking Number or Order Status

Send an email to happyqbeka@hotmail.com. On the subject line write “Status or Tracking requested for Order (write in order number)”. If you have received part of the order please let us know which items you are still waiting for in the body of the email. Or you can contact your sale representative directly, and ask for the tracking numbers. Please note that tracking numbers are usually not available until at least the day following placing of the order.

Delivery Time

We offer 1-2 days process time on most online orders meaning that your order will ship within a 48-hour period from the time it was received, excluding weekends and holidays.

And according to shipping methods, delivery time around the world is estimated as follows:

Packet: within 15-30 business days

DHL: within 3-5 business days

FedEx: within 3-5 business days

UPS: within 3-5 business days

TNT: within 3-5 business days

EMS: within 5-10 business days

After-Sale Service

We provide high quality products, and try to meet customers’ requirements. However, in few cases, you are not satisfied with our goods, don’ t worry about that, you can enjoy a 7 Days Return & Exchange Policy in Store. You need to pay for the shipping fee when you decide to exchange or return your items.